Report

Report a listing, a document, or a behavior

Open to everyone, no account needed, including someone outside this market. An anonymous report is handled the same as any other: what matters is the facts reported, not who is reporting them.

The form

What we commit to

TimelineA first review within 72 business hours. Reports concerning a bird's origin or a document's authenticity are handled first, and can trigger an immediate suspension before the review even ends.

Reasoned decisionEvery decision, including a dismissal, is written, reasoned, and logged internally with its date and author. A rejected report is rejected for a recorded reason, not for lack of a reply.

TraceabilityThe report, its review, and its decision stay on record even if the flagged content is removed. A removal doesn't erase the history.

Reporter protectionA reporter's identity is never shared with the party being reported. If you leave an address, it's used only to ask you for a clarification and to notify you of the decision.

What this form is notIt is not a complaint, not a filing with an authority, and not an emergency health procedure. If a bird is in immediate danger, or if the facts amount to a criminal offense, contact your country's competent authority directly. Our review replaces no official process and doesn't delay one.

The six reasons, explained

The reason you pick helps route the review. When in doubt, just describe the facts: a poorly chosen reason doesn't get a report dismissed.

Reason

Suspected wild origin

Signs suggesting a bird presented as captive-bred was taken from the wild: an open or replaced ring, no transponder, an age inconsistent with the stated hatch date, wild-bird behavior.

Reason

Questionable documents

A permit whose layout, numbering, or wording doesn't match the issuing authority's template, a document reused across different files, an obviously altered date.

Reason

Incompatible species or appendix

An Appendix I specimen offered with no registered breeding establishment, an impossible hybrid formula, or a declared species that doesn't match the photographs.

Reason

Bypassing the platform

An invitation to take the transaction outside the file to escape traceability, or an offer to settle payment before any document check.

Reason

Fraudulent content

Identity theft of a breeder, photographs lifted from another seller, a listing posted for a bird that doesn't exist.

Reason

Other

Anything that doesn't fit the categories above. Describe the facts; the category doesn't affect how the report is handled.

Why reporting doesn't require an account

The people best placed to spot fraud around a bird's origin aren't our users. They're falconers, veterinarians, inspectors, ornithologists, sometimes former employees of a breeding operation. Asking them to create an account, and so to identify themselves, would shut out half the useful reports.

It's also consistent with the rest of the method: we never ask anyone to take our word for something, so we don't ask that of people reporting a problem to us either. Read the anti-trafficking charter.